Shipping policy

Thank you for shopping with us. We’re committed to delivering your ClickClean Hairbrush as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Once your order has been processed, it will be carefully prepared and dispatched from our fulfilment partner.

Please note that orders are not processed on weekends or public holidays.

Delivery Times

Estimated delivery times:

United Kingdom: 6–10 business days

Europe: 7–12 business days

International: 8–15 business days

Delivery times may vary slightly depending on your location and local courier services.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your ClickClean Hairbrush has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Please allow 1–3 days for tracking information to update after dispatch.

Packaging

Your ClickClean Hairbrush will arrive in protective packaging designed to keep the brush and its self-cleaning mechanism safe during transit.

Shipping Delays

While we aim to deliver within the estimated timeframes, delays can occasionally occur due to:

Courier delays

Customs processing for international orders

High seasonal demand

Weather or logistical disruptions

Incorrect Address

Please ensure your shipping address is correct at checkout. Unfortunately, we cannot guarantee delivery for orders shipped to incorrectly entered addresses.

Lost or Damaged Orders

If your order arrives damaged or has not arrived within the expected timeframe, please contact us and we will be happy to assist.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team.